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Note: If you can't access the Recovery Environment using the F8 method above, you'll need to create a Windows installation or repair media.

Click on Command Prompt to open the command prompt.

Select your keyboard layout (US, French, etc.) and click on Next.

Use the arrow keys to select Repair your computer, and press on Enter.

Once you've seen your BIOS splashscreen (the computer manufacturer logo), tap the F8 key repeatedly until the Advanced Boot Options menu appears.

To enter the Recovery Environment with Windows Vista and Windows 7, follow the instructions below:.

Plug your USB Flash Drive in the infected computer.

Move the executable ( FRST.exe or FRST64.exe) on your USB Flash Drive.

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So if you don't know what your system's version is, simply download both of them, and the one that works is the one you should be using. Note: Only the right version will run on your system, the other will throw an error message.

Download the right version of FRST for your system:.

Another computer (optional: only needed if you cannot work from the infected computer directly).

CD/DVD (optional: only needed if you need to create a Recovery or Installation media and your USB Flash Drive is too small).

USB Flash Drive (size depend on if you have to create a USB Recovery or Installation media).

NB: take note that the x: drive in my scan report is for the ER commander boot drive, and the C is my hard drive.Įdited by forumoto, 23 April 2019 - 01:18 AM.įarbar Recovery Scan Tool (FRST) - Recovery Environment Scanįollow the instructions below to download and execute a scan on your system with FRST from the Recovery Environment, and provide the logs in your next reply. In conclusion, am not able to log in to windows normal. Therefore if you can take a look at my first post with my FRST attach, I got this run by using ER Commander boot application, because I cant login to the laptop successfully to ran the frst, I boot with the ER Commander 6.5 version, then I use the FRST through this platform to scan the laptop hard drive and got you the first post of the FRST. Finally I tried to watch a video file with windows media player of recent and this has cause total issue now where I cant even log in to stay on the machine more than 10 seconds. Before this thing will start, anytime I open executable file without right click to open as administrator but just normal, double click, the computer will return. It restart, this is what it has being doing all this while. BecAuse when it boot and it get to where I type the login password, after typing the password, it loads and displaying the desktop for 10 seconds then Now with regard to if am able to your question-: Are you able to boot your computer normally?Īnswer-: No, I am not able to boot the computer normal. Am very grateful and for that matter want to say may you Lord rewards you. Thank you very much for dedicating your most precious time to assist me on my issue.

When finished scanning 2 logs will open on your Desktop, FRST.txt and Addition.txtĮdited by iMacg3, 22 April 2019 - 10:28 PM.

When the tool opens click Yes to disclaimer.

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If you have questions at any time during the cleanup, feel free to ask.Īre you able to boot your computer normally? If so, please do this:.

If your topic is closed and you still need assistance, send me or any Moderator a Private Message with a link to your topic.

If you don't respond to your topic in 5 days, it will be closed.

Therefore, please remove any, if present, before we begin the clean-up.

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Using pirated/cracked software is an easy way to infect your computer - almost as easy as intentionally downloading malware.

If you have pirated or illegal software on your computer, uninstall it now before proceeding.

Therefore, please complete all requested steps to make sure any malware is successfully eradicated from your PC. Additionally, malware can re-infect the computer if some remnants are left.

Even if your system is behaving normally, there may still be some malware remnants left over.

If your computer seems to start working normally, please don't abandon the topic.

Items that are especially important will be highlighted in bold or red.

Please read all instructions carefully, and complete them in the order listed.

Running additional tools on your system can interfere with the clean-up process, or cause issues such as false positives.

Do not run any fixes or tools on your system unless I request that you do so.

Please keep the following information in mind before we begin:

I am iMacg3 and will be helping you with your computer problems. Hi forumoto, Welcome to the Bleeping Computer malware removal forum.